Due to the overwhelming demand and our limited budget as a nonprofit, we are currently at full capacity for NEO coverage. New users may experience some technical issues for this reason. Sorry for the inconvenience.

Fight COVID-19 with Garmin and NEO

To support families during COVID-19, Garmin is providing significant discounts for NEO users that contribute to COVID-19 research.
Sign up to get your discount →
A Message from the Founders
Like many of you currently reading this message, we’ve been increasingly worried about our family and friends across the world with each passing day.

As a team, we wanted to contribute by doing whatever we could to help. After talking to friends and advisors in the healthcare sector, many of whom are risking their lives fighting on the front lines, we realized that we were in a unique position to offer help and assistance to all those impacted.

So, we are launching NEO to help empower families and hopefully provide some peace of mind in these uncertain times. Although we might be in physical isolation, we are all united in this fight.

Looking forward to working together to beat this pandemic.

Chris & Jordan
Top 15 innovations fighting COVID-19
World Economic Forum
Global Winner: Unite to Fight COVID-19
TechStars

Accelerate COVID-19 research and take care of your family with free at-home health monitoring

Accelerate COVID-19 research and take care of your family with free at-home health monitoring

Support Loved Ones
Monitor Your Health
Help COVID-19 Research
Own Your Own Data
SIGN UP (FREE)

According to the CDC, 40% of COVID-19 transmissions occur prior to the individual feeling sick or showing any symptoms. A large problem lies in the fact that many of COVID-19’s key biomarkers – such as blood oxygen levels– simply can’t be detected by an individual.

In line with our nonprofit PhysioQ’s mission of promoting Tech for Good, we have created NEO, a free service that allows individuals to proactively monitor their vitals (and that of their family members) and get notified of any health irregularities.

NEO's ability to view health trends can provide a great sense of empowerment and relief for someone and their loved ones.
Dr. Gloria Yeh, MD
Associate Professor of Medicine
Harvard Medical School
NEO platform logo

Take Care of Your Family,
Take Control of Your Outcomes

How it works:

1

Set up Account for Your Family
Set up a NEO family account. Have each family member download and connect to the PhysioQ App.

2

Monitor Using Wearable Devices
Use PhysioQ-compatible hardware to monitor your and your family members’ vitals. Manual entry also supported.
Devices currently compatible:
- GARMIN Devices (SpO2 + HR): 
VIVOSMART 4, VIVOACTIVE 4, VIVOFIT, FORERUNNER 245/945, FENIX 5X/6 SERIES, VENU, and more.
More coming soon! See full list →

3

Track and Take Care of Your Family
See real-time updates of important vital signs for all those connected to your account. Most importantly, be immediately notified when a family member’s health status deviates from their baseline. In the event your health status worsens, easily export your data to show a physician.

4

Contribute to COVID-19 Research (optional)
Data donated by NEO users will be anonymized and aggregated to aid medical researchers studying novel coronavirus to combat this and future pandemics. This will be a freely available tool for all researchers.
Sign-up as a Researcher
We believe the insights gained from PhysioQ's Databank can change our clinical approach and significantly expedite our disease discovery process.
Dr. Andrew Ahn, MD, MPH
Assistant Professor of Medicine & Radiology
Harvard Medical School
The ability to view health trends can provide a great sense of empowerment and relief for someone and their loved ones.
Dr. Gloria Yeh, MD
Associate Professor of Medicine
Harvard Medical School
Join now to fight COVID-19
SIGN UP (FREE)
What is Tracked and Why It Matters
Oxygen Saturation (SpO2)
The amount of oxygen in your blood is an important vital sign being monitored for COVID-19. Many of those suffering from severe COVID-19 have seen their oxygen saturation drop significantly.
Temperature
Although developing a fever alone does not indicate COVID-19, monitoring body temperature fluctuations can help with early detection.
Heart Rate
Changes in heart rate have been shown to be useful in early-detection. Tracking changes in resting heart rate and HRV will also benefit researchers looking at the physiological side.
Exercise and Sleep
Both play a key role in maintaining a strong immune system which is one of the most important things you can do to combat this virus.
Join NEO
SIGN UP (FREE)
Support the Fight Against COVID-19
We are offering NEO completely free, but it costs us money to build and operate this platform. As a nonprofit organization, we need your support. If everyone that reads this donates $10 dollars, it’ll make sure we can continue providing impactful services.
Every dollar counts. Donate today!
I want to help but times are tough →
About
PhysioQ is a nonprofit that creates affordable and easy-to-learn research tools, allowing anyone, from academic researchers to everyday citizens, to conduct health research and further their passion for health science.

In an effort to aid in the fight against the COVID-19 global pandemic, the NEO platform was launched in May 2020.

Learn More→

News and Updates
FAQ
Is this really completely free?
Yes (although hardware is not included), we are not exploiting this pandemic to make money. We are a nonprofit that was founded on the principle of accessibility and the best way to ensure as many people as possible can use this service is by making it free. 
We are also working with hardware providers to make the cost of all NEO-compatible devices as low as possible.
Where do I buy PhysioQ-compatible devices?
You can buy Garmin devices from the official e-store. For customers in the US and Canada, Garmin has provided generous discounts on compatible devices for people that sign-up for NEO. You can receive your promo code inside your NEO App and can redeem it at checkout from the official Garmin US or Garmin Canada e-store.
Approximately how much are the devices?
Our partner Garmin has PhysioQ-compatible devices from $150 and up. We recommend the Garmin vivosmart 4 for people that don't already have a device as it's the most cost-effective.
Can I use my own devices? They aren’t on the list of PhysioQ-compatible devices.
At present, we are only compatible with Garmin devices (although we are looking to support more devices in the future). However, although not as convenient, we do support manual entry. So, if you are like many families and already have your own thermometers, there’s no need to go out and buy another. Just take the recording and simply enter it into the NEO App.
How do I support this initiative?
Donate
We are offering NEO completely free, but it's quite expensive to build and operate this platform. As more people join, that cost will only go up. As a nonprofit organization, we need your support. Please help us continue making this platform accessible to all.

Share and Like on Social Media
We need your help in spreading our message to as many people, organizations, networks as possible. Together, we can make a difference.

Go old school and call a friend
Given these isolating circumstances, we need human connection now more than ever. Call your friend, make their day, and then make a plan together on how you’ll help spread the word of this initiative.
I want to help but don’t have the funds right now
We totally understand. It’s a difficult time for a lot of people. You are not alone and that’s the reason why we made this free (and worked with hardware providers to make the cost of devices as low as possible). 

You can still make a massive impact by helping spread the message to as many people, organizations, networks as possible. See the post above for a list of things you can do. Let’s do it!
So, then, who is paying for this?
Right now, we are partially funded by a social enterprise called Kiipo. They are a small organization working on all types of social ventures, such as creating the first ambulance system in Ethiopia.

We are also hoping for your support. If everyone donates whatever they can afford, we can continue providing impactful services. Every dollar counts!
What's the difference between this and other remote-monitoring products or research studies?
We differ immensely from other current products, most notably in the following 5 areas:

1. Health Metrics: Most other consumer wearables currently available don’t offer oxygen saturation (SpO2) metrics, one of the key vital signs for COVID-19. 

2. Family Monitoring:
Although many other wearable devices offer individualised tracking, we are currently the only ones who provide family/group monitoring to help keep track of loved ones.

3. Data Privacy:
Unlike the majority of tech companies today, we strongly believe in empowering our users with complete ownership of their data and giving them absolute control over what they want to do with their data. We do not repackage your data and sell it for financial profit.

4. Research Initiatives:
Unlike a majority of research-related initiatives currently underway, we do not restrict access of donated data to only a select few institutions. Instead we believe in democratizing research and allowing everyone to contribute to solving COVID-19.

5. Pricing:
We are currently the most affordable option available on the market that are providing comparable COVID-19 related metrics.
What about the data and data privacy?
As a nonprofit, we’ve been founded on the principles of trust and transparency, where users own their own data, and we do not share it with anyone. Unfortunately, many private technology companies are abusing the trust of the public by repackaging the data and selling it to other companies - and sadly, the primary driver is financial profit. As a Nonprofit, we have zero financial incentive to take advantage of our users. Conversely, we strongly believe in empowering our users with complete ownership of their data and giving them absolute control over what they want to do with their data.

NEO users also have the option of donating their anonymized data to help accelerate COVID-19 research. If they choose to donate this data to our open COVID-19 Databank, they must first give consent, and they may also opt-out of sharing that data at any time in the process should they change their mind.

PhysioQ Pledge - https://physioq.org/about#thepledge
Privacy Policy - https://physioq.org/policies/privacy-policy-web
Security - https://physioq.org/policies/security
LEGAL DISCLOSURE
For legal reasons, we will structure this as a citizen research project. This is not intended to replace medical treatment or medical diagnosis. We cannot accept liability for the accuracy of third-party hardware.
Join Garmin and NEO to fight the pandemic
5% of purchase price from all Garmin models with Sp02 on selected e-commerce platforms will be donated to PhysioQ.*
Fight COVID-19 with NEO
*Terms and conditions apply.
Join Garmin and NEO to fight the pandemic
Get a 10% discount on select Garmin devices. In addition 5% of sales price will be donated to support COVID-19 research in the Philippines.*
SIgn-up to fight COVID-19
*Discount code will be given after sign-up.
Join Garmin and NEO to fight the pandemic
Get a 10% discount on select Garmin devices. In addition 5% of sales price will be donated to support COVID-19 research in the India.*
SIgn-up to fight COVID-19
*Discount code will be given after sign-up.